Payment & Refund

Payments for Northcare Atelier services are collected according to the quote confirmed before work begins on northcare.skin.

• Northcare Atelier wrote the payment notes for this site separately from other service tracks — confirm fit via visit@this site.
• Accepted methods are confirmed by email from visit@this site and may include card or local transfer depending on Poland norms.
• Deposits for custom work are non-refundable once materials are ordered, unless we cancel the booking.

If we must cancel, prepaid fees for unfinished work are refunded within fourteen business days.

Workshop seats can be transferred once with forty-eight hours notice; no-shows forfeit the seat fee.

• Refund requests should include booking date, service name, and contact details used on this site.
• Charge disputes should first contact visit@this site so we can reconcile invoices against studio logs.
• Prices shown in conversation are in local currency for Kraków unless otherwise stated.

Our residential desk explains payment before tools leave the shelf and favour fewer parallel jobs during busy weeks. We keep residential notes separate from unrelated service tracks Desk near ul. Floriańska 80.

Returning visitors can skip the full residential intake when notes are on file using honest lead times rather than same-day promises when the bench is full. Established 2011, still owner-run.